What do you need help with? How can we support it? And how can we set it up for you?

To answer these questions, we start off with a meeting with the client, where we get to know each other and the clients existing system, issues faced, exact requirement etc.

A PowerPoint Presentation is created to clearly structure and streamline the flow of processes and the optimal enhancements proposed by the team. Each enhancement is described in detail for the client to understand and analyse its efficacy in this business model.

The presentation for the proposed system is shared with the client for suggestions, changes and approvals. Define and approve project scope, including the system, deliverables, and required activities.

A Project planning meeting is initiated. The development team members and project manager sit together and discuss the various processes and modules to be developed by the team.

The agile approach is most preferred approach that we incorporate in the development process. The agile approach is based on teamwork, close collaboration with customers and stakeholders, flexibility, and ability to quickly respond to changes.

A new Project is created in our Internal Project Management Tool (PMS). All the members are assigned to the created project. A Comprehensive Project Backlog is created and added to PMS. This backlog is not definitive and evolves as the Project advances.

Each of the Backlog item describes a module or process to be created. Once the backlog is created, the Project manager in collaboration with the Client decides the priority of the backlog item and structures the backlog accordingly.

The priority of the backlog items can be modified as per the requirements of the client.The backlog items are modified or new items are added as the project advances and new observations are made by the development team or the stakeholders.

Each member updates the status and comments for the allocated task on a regular basis. The Project Manager reviews the allocations regularly and identifies any bottlenecks or hold-ups. The team collaborates effectively to resolve any issues faced by any member and collectively moves ahead to achieve the Sprint goal.

Any hindrance or identified issue is reported to the Project Manager and he in turn discusses the same with the stakeholders to approve and suggest an alternative.

The Team collectively ensures all the tasks are completed, tested and deployed within the specified timeframe before moving on to the next sprint.

At the conclusion of evaluating test results, all identified defects are submitted into a defect management tool. Each defect or issue is registered in the Reporting Log and categorized as per types such as: Technical, Resource, Schedule and Other etc.

These are then prioritized and assigned to the development team with a target completion date within which they need to be fixed and resoled.

The Fixed processes again go through the rigorous testing processes until it passes all the testing criteria’s. Only then is the defect closed

Once all the defects are closed and the testing criteria’s are met, the product gets a green signal to be deployed.

Once the Product is complete, a comprehensive Product documentation is created by the team. Every functionality, process, form, interface etc. along with screenshots and examples are precisely structured in the Product Documentation. The document is specifically written in lay man terms for ease of understanding.

Along with well-equipped Product document, we provide through training to the end user at the client end to ensure the developed product has optimal utilization. On Call Training, Onsite training, Hands on training, whichever option the client prefers, we provide the required training.

Based on client requirements, we also assist in seamless migration of clients existing data to the developed system. If the existing data lacks any obligatory parameter, we inform the client regarding the same so they can make the required data available. We also help in structuring the existing data to enable data transfer to the new system effortlessly.

A Project scope definition meeting is held with the development team members and project manager to review the design of an existing system and compare with the requirements. The scope of the project is thoroughly examined and technical alternatives are evaluated. The team recommends enhancement options that will benefit the clients business as whole.

ER diagrams, flowcharts, Wireframes and mock-ups are shared with the client so all the involved parties are on the same page at all times. The main goal of effective documentation is to ensure that developers and stakeholders are headed in the same direction to accomplish the objectives of the project.

The Project manager co-ordinates with the Clients to ensure that all their requirements are captured accurately and they are happy with projected plan. Only once the client’s approval is obtained, the Project planning phase begins.

Software architecture design include the main architectural decisions which are made by solution architect. The effective design and architecture includes:

Once the Backlog items are prioritized, the Project manager structures a Sprint which is generally of one month duration. The backlog items that are most urgent to the client are added to the Sprint. The goal of the sprint is to develop and deploy an efficient and releasable version of the software.

Tasks to be completed for each feature included in the sprint are allocated to the development team with expected timeframe. All required assistance is provided to the team to ensure all milestones are met and a high quality product is developed and deployed in timely manner.

Software testing is a very important aspect of the software development process. Highest discipline is followed for testing each and every developed product.

Testing is carefully planned, the development cases are reviewed and mapped with the test guidelines. Procedures, Processes, Cases, Scripts, Iterations, and Outputs etc. are thoroughly tested to ensure the efficiency of the designed functionality and the overall product.

The completed module is demonstrated and the client gets to test the same at his end. If Client suggests small changes, they are incorporated and the task is closed. The next sprint begins immediately.

This post implementation plan outlines how the system will be maintained, upgraded, and supported after the project life cycle. This plan will address support needs, help desk implementation, policy and procedures, along with end of life guidelines. Most importantly, this plan will determine how change management will be handled for system/application enhancements or changes. The implementation team should also document their recommendations for future phases or enhancements which may have been discovered throughout the project lifecycle

All support required by the end user in successfully operating the developed system is provided promptly to ensure Client-side testing is smooth. Any minor changes identified or noted are resolved on a priority. Any out of scope suggestions and enhancement requests if urgent are considered as change requests or the enhancements are considered as future requirements to be included in next version of the product.

Every project that we execute, teach us some valuable lesson. Every identified/realized issues, miscalculations, assumptions, mistake made during the project teach us and makes us wiser.

Lessons learned include two main types:

1. Areas of improvement and
2. Things that went well and should be used on future projects.